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IT outsourcing by hospitals is booming, a trend that shows every sign of continuing, according to the 2017 Black Book Survey. Yet nearly 40 percent of healthcare organizations report that their outsourcing experience hasn’t met expectations. Only 10 percent of the nearly 1600 polled users say their outsourcing vendor has exceeded expectations. Just seven outsourcing vendors received “exceeding expectations” ratings on all of Black Book’s key performance indicators, out of a field of 68 qualifying contenders. Phoenix Health was ranked #1 among non-EHR-centric IT outsourcers in Black Book’s study. We’re proud of this recognition, of course, but the point of…
Phoenix Ranked #1 Hospital IT Outsourcer: Black Book 2017
Black Book Research has ranked Phoenix #1 in comprehensive IT outsourcing from a field of 68 qualified IT outsourcing organizations. Phoenix Health is one of only seven vendors that “exceeded expectations” on all 18 Black Book key performance indicators. Black Book, respected for its impartial data-driven healthcare industry analyses, polled 1,587 users of IT outsourcing solutions including 807 hospital CIOs and IT leaders, and 89 CFOs, to assess which partners they found the most professional and reliable. This reaffirmation that Phoenix’ hospital clients value our hard work so highly is gratifying. We’re proud of our people! Read the full press release here.
Spotlight: Our Outsourcing Approach
Phoenix Health Systems provides an integrated set of IT Outsourcing services, valued by many hospital leaders who need support in managing the complexities of healthcare IT. Many clients have renewed relationships repeatedly — appreciating our exceptional service delivery, commitment to accountability, and quantifiable ROI. Learn more…
About the Blog: HITPoint
Phoenix Health Systems’ staff is passionate about the future of healthcare. Follow our award-winning HITPoint blog, for industry and technology-related analyses, ideas, and comments.