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For the second year in a row, Phoenix Health Systems has been recognized by healthcare market research firm Black Book Research as first among the nation’s hospital IT outsourcing companies for customer satisfaction and experience. Expanding upon its September 2017 Survey, Black Book increased the total number of responding hospital executives and managers to 4,595 for its May 2018 report. They were asked to assess their confidence in partnering with outside support contractors in various specialties and to determine which partners they found the most professional and reliable using several key performance indicators. Phoenix Health Systems was ranked first in…
Phoenix Keeps Rank of #1 Hospital IT Outsourcer 2017 & 2018: Black Book
Black Book Research continues to rank Phoenix #1 in Hospital IT Department Outsourcing — two years in a row. Phoenix tops a field of hundreds of HIT outsourcing firms, based on 18 performance indicators. Black Book, renowned for its impartial data-driven healthcare industry research, polled nearly 5000 hospital leaders over the last year to get their assessments of client satisfaction in various healthcare outsourcing specialties. This reaffirmation that Phoenix’ hospital clients greatly value our hard work is gratifying. We’re proud of our extraordinary outsourcing staff! Read the full press release here.
Spotlight: Our Outsourcing Approach
Phoenix Health Systems provides an integrated set of IT Outsourcing services, valued by many hospital leaders who need support in managing the complexities of healthcare IT. Many clients have renewed relationships repeatedly — appreciating our exceptional service delivery, commitment to accountability, and quantifiable ROI. Learn more…
About the Blog: HITPoint
Phoenix Health Systems’ staff is passionate about the future of healthcare. Follow our award-winning HITPoint blog, for industry and technology-related analyses, ideas, and comments.