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Future-proof patient privacy and data security.

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Hitpoint - Issues and Insights

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  • Changing EMRS? This Time Make Your Users Happy.

    A notable, negative outcome of Meaningful Use has been discontent. One-third of physician EMR users were “very dissatisfied” with the ability of their EMR to decrease their workload,  according to a 2013 survey by the American College of Physicians. A RAND Corporation study points to EMR usability issues, interference with face-to-face patient care, and a degradation of clinical documentation. Surprisingly, the more functionality an EMR possesses, the more likely the physician is to find it unsatisfactory. The in-the-weeds reasons are many: The system is too complex, it isn’t in tune with the particular environment, time is wasted on electronics that should be…

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About the Blog: HITPoint

Phoenix Health Systems’ staff is passionate about the future of healthcare.  And, we’re passionate about healthcare IT and its role in national healthcare quality. So, we like to write about it — our experiences, ideas and impressions — and, after 20+ years, we’re qualified. We help clients manage government mandates, IT trends, cost issues, and new technologies every day. Watch HITPoint…and join the conversation!

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The healthcare industry has been kind to Phoenix, and we love reciprocating! We hope you will benefit from our insights into key IT issues, gained from our long on-the-ground professional experience.

Other Hospitals Have Great Help Desk Support. Why Doesn't Yours?

Do away with the burden of Service Desk staffing, poor performance, and dealing with irate physicians about new EHRs. We provide hospitals seamless  round-the-clock support with the fastest first call resolution in the industry. You can have it too, for what you’re spending now or lessLearn more…