Service Desk Solutions for Your Hospital IT Needs

On-target, on-shore hospital Service Desk 

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Your Key to Healthcare IT

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ICD-10. NOW.

LET’S GET IT DONE.

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Future-proof patient privacy and data security.

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Hitpoint - Issues and Insights

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  • Top Ten Reasons Why You Need an IT Assessment — Part 2

    With so many IT initiatives on your organization’s plate today, the IT department must be performing at its peak potential.  Every hospital  IT shop goes through ups and downs — the latter often due to unanticipated changes, new expectations, over-taxed staff or other circumstances that can spiral it into a breakdown, if not caught quickly enough. Your executive team must be sure that the hospital’s IT infrastructure, operations and projects are under top-notch, sustainable control, and that the hospital is getting the best return on every dollar invested. How do you know when it’s time for such a review?   See Part 1 where we explored our first five potential tipping points when…

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About the Blog: HITPoint

Phoenix Health Systems’ staff is passionate about the future of healthcare.  And, we’re passionate about healthcare IT and its role in national healthcare quality. So, we like to write about it — our experiences, ideas and impressions — and, after 20+ years, we’re qualified. We help clients manage government mandates, IT trends, cost issues, and new technologies every day. Watch HITPoint…and join the conversation!

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The healthcare industry has been kind to Phoenix, and we love reciprocating! We hope you will benefit from our insights into key IT issues, gained from our long on-the-ground professional experience.

Other Hospitals Have Great Help Desk Support. Why Doesn't Yours?

Do away with the burden of Service Desk staffing, poor performance, and dealing with irate physicians about new EHRs. We provide hospitals seamless  round-the-clock support with the fastest first call resolution in the industry. You can have it too, for what you’re spending now or lessLearn more…