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Hospital IT Service Desks review copious amounts of data on a daily basis. Savvy IT leaders know there is great value in collecting this data systematically, trending it, and identifying emerging problem areas. Unfortunately, as the adage says, you can’t manage what you don’t measure. Here’s where KPIs — key performance indicators — enter the picture. Download our terrific infographic illustrating the top ten service KPIs and update your department bulletin board with it!
About the Blog: HITPoint
Phoenix Health Systems’ staff is passionate about the future of healthcare. And, we’re passionate about healthcare IT and its role in national healthcare quality. So, we like to write about it — our experiences, ideas and impressions — and, after 20+ years, we’re qualified. We help clients manage government mandates, IT trends, cost issues, and new technologies every day. Watch HITPoint…and join the conversation!
The healthcare industry has been kind to Phoenix, and we love reciprocating! We hope you will benefit from our insights into key IT issues, gained from our long on-the-ground professional experience.
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