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Service Offerings

Phoenix IT Services

IT Outsourcing

IT OutsourcingPhoenix Health Systems provides a wide array of Outsourcing solutions for the small to medium-sized community hospital. Our services range from providing IT services such as Remote Hosting, Data Replication and Service Desk to Full IT Outsourcing of a hospital's IT operations. Phoenix can also help hospitals attain Meaningful Use by bundling Electronic Health Record (EHR) and financial system implementation services with long-term IT support.

Your focus should be on care delivery to your patients not running a complex IT operation. With over two decades of IT Outsourcing experience in the hospital environment, Phoenix will ensure that your IT department supports your business objectives and provides your clinicians with the tools and support they need.

Phoenix's Network Operations Center

Our Outsourcing Approach

Phoenix Health Systems provides a comprehensive, integrated set of IT Outsourcing and professional services. These services deliver value based on leading practice models established from years of implementing solutions for large healthcare organizations. Phoenix is committed to exceptional service delivery, total customer delight and the creation of quantifiable business impact in terms of return on investment (ROI).

We enlist highly experienced healthcare management professionals to evaluate existing technology and human resources. After a thorough analysis of the underlying causes of a client’s IT challenges, Phoenix defines strategies to resolve problems and achieve IT goals, and recommends the appropriate methods, tools and techniques necessary to ensure successful relationships and measurable results. Phoenix adapts solutions to clients’ needs and size, never using a “one size fits all” approach.

Our team strategically unifies a suite of flexible and adaptable IT services with a single point of accountability to ensure a long-term vision that addresses clients’ needs. Phoenix’ outsourcing services are currently being provided onsite and in its Leveraged Service Centers. In situations where existing staff is affected by the decision to outsource, we will work with the client to determine the best approach

 

Contact Phoenix Today!
Call 214.261.0660 or email info@phoenixhealth.com

Outsourcing Components

Whether it’s onsite or provided from a Phoenix Leveraged Service Center, our information technology services are cost effective and enable our clients to concentrate on care delivery, patient safety and satisfaction and clinical best practices.

  • Transition or Long-Term Outsourcing Leadership: Our executives are able to assume an immediate leadership role, and are prepared to deal with virtually any organizational challenge.
  • Service Desk Services: Phoenix provides effective and comprehensive IT Service Desk services for your organization that can help improve the End User Experience within your hospital.
  • Desktop Services: Phoenix provides this “client-facing” service with healthcare-experienced technology experts. Desktop services support is provided to maintain desktop hardware, supported software and associated peripheral equipment located onsite at the hospital facility.
  • Network Services: Network services are the operational and technical support aspects of the client’s voice and data network environment. These services are delivered in a combination of onsite and remote staff within a Phoenix Leveraged Service Center.
  • Server Services: Server administration is the complete management of data center server services, running all major hospital information system applications.  Services provided include monitoring and administration as well as change and problem management.
  • Applications Services: Phoenix assumes responsibility for managing, maintaining, and developing the business, operational and technical support aspects of the application environment. 
       
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Phoenix Health Systems • 1130 East Arapaho Road, Suite 500 • Richardson, TX 75081
ph. 214.261.0660 • fax. 214.231.6036 • info@phoenixhealth.com

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