Ronald L. Gue, Ph.D., President
Ron is renowned throughout the healthcare industry as a major pioneer and knowledge leader in the field of hospital information systems. As Founder of Phoenix Health Systems, he has led the organization for over 20 years.
Ron has a B.E.S. and Ph.D. in Mathematical Sciences from the Johns Hopkins University. He began his career as a college professor at the University of Florida, followed by three years at Southern Methodist University, where he founded and chaired the University’s Computer Sciences Department. He founded The Medicus Corporation, a hospital IT outsourcing company, which was eventually acquired by HBO Corporation (now McKesson Healthcare Services). Ron later acquired and led Medical Systems International Corporation.
Ron also has served as a healthcare IT consulting practice leader/partner for national consulting firms, including Arthur Young & Co. and Dorenfest & Associates, working with U.S. and international healthcare organizations. He is the author of a textbook and many articles published in professional journals. Ron is a member of the National Advisory Council of the Whiting School of Engineering of the Johns Hopkins University.
A co-founder of Phoenix, D’Arcy has had numerous pivotal leadership roles in the growth of the company. Currently, she leads marketing and industry relations, services strategic planning, and knowledge management. She has led various strategic initiatives, including development of HIPAA-based security and privacy compliance tools and online education programs. Since Phoenix’ merger with Medsphere Systems Corporation, she also also holds the role of Marketing Director at Medsphere’s corporate level. She is the author of Guide to Medical Privacy and HIPAA, co-written by Steven Fox, and has published numerous papers and articles on healthcare information systems, HIPAA privacy and security, ICD-10, Meaningful Use and new technologies.
Joe is responsible for strategy and leadership of Phoenix’ technical infrastructure service and support. This includes our popular traditional and clinical Service Desk operations, hosting, leveraged remote and onsite technical support, network monitoring, and other infrastructure services. He is a seasoned operations executive with over 25 years of directly related experience and ITSM/ITIL Six Sigma and PMP certifications.
Ed oversees and provides consulting services in the areas of IT department leadership, diagnostic and strategic services, vendor evaluation, and system implementations, and Meaningful Use. With over twenty-five years of experience in healthcare and IT executive management, he possesses expertise in balancing the strategic and tactical planning for healthcare organizations.
Thomas Grove, Principal, Consulting and Compliance Services
Tom provides IT project leadership and consulting services, including systems implementation and a special focus on compliance-related projects such as ICD-10, Meaningful Use, and privacy and security issues. As a healthcare management executive with 20+ years of experience, Thomas has extensive expertise in strategic assessments and planning, revenue cycle management, and process improvement.
Justin Coker, Director of Technical Services
Justin manages all technical areas related to engineering, solution architecture, and Service Desk. With over fifteen years of experience, he possesses extensive and proven experience with all facets of enterprise information technology, in addition to the practiced ability to understand, pursue, and exceed organizational goals. He has been responsible for managing infrastructural implementation and security engagements for numerous hospitals.
Doug Etue, Business Development Executive
Doug has an outstanding five year history with Phoenix, and over 20 years of experience in building client relationships and leading people. He is recognized for his laser focus on customer satisfaction and delivering results. Starting with the family healthcare business, he actively lives by his father’s motto, “Our lives’ meaning is to help make every place that you go, and every person that you meet, better than before.” Doug holds a Bachelor of Science degree from the University of Central Florida. He is based in south Florida with his wife and son, Doug Jr.