Service Desk Solutions for Your Hospital IT Needs

On-target, on-shore hospital Service Desk 

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Read HitPoint.

Share! Great ideas and authoritative opinions.

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HIT Project Leadership

Systems selection and implementation

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The Resource Library

Your Key to Healthcare IT

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Future-proof patient privacy and data security.

 Prevent dangerous breaches with independent, objective support.

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Hitpoint - Issues and Insights

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  • Under Cures Law Interoperability Will No Longer Be Voluntary

    The new 21st Century Cures Act is about to change healthcare IT, and most of the industry never saw it coming. Passed easily on Wednesday by the U.S. House, the bill is expected to sail through the Senate next week. It is supported by President Obama, who undoubtedly will sign it. Much of the bill focuses on significant FDA regulatory changes, support of mental and substance abuse-related healthcare, and funding for programs such as Vice President Biden’s Precision Medicine Initiative, the Brain Research Through Advancing Innovative Neurotechnologies Initiative, cancer research and regenerative stem cell-based medicine. It also includes mandates to improve healthcare IT — most notably,…

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About the Blog: HITPoint

Best HIT Blogs of 2015_largePhoenix Health Systems’ staff is passionate about the future of healthcare.  Follow our award-winning HITPoint blog, for  industry and technology-related analyses, ideas, and comments.

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Our Resource Library

The healthcare industry has been kind to Phoenix, and we love reciprocating! We hope you will benefit from our insights into key IT issues, gained from our long on-the-ground professional experience.

How Omnibus HIPAA is tougher than HIPAA

Read our resource Guide to the Omnibus HIPAA Rules details far-reaching impacts:

  • Tougher breach definitions and more complex notification provisions
  • Increased patient access to and control of personal health information in all PHI-touching systems
  • Changes in the use of PHI for research, marketing, fundraising, and sales
  • New Business Associates’ liability and major changes in BA agreements
  • Required changes in all Notices of Privacy Practices
  • Stronger enforcement powers of the Department of Health and Human Services
  • Numerous technical  — but necessary — details

Other Hospitals Have Great 24 X 7 X 365 Service Desk Support. Why Doesn't Yours?

Do away with the burden of Service Desk staffing, poor performance, and dealing with irate physicians about new EHRs. We provide hospitals seamless, onshore round-the-clock support with the fastest first call resolution in the industry. You can have it too, for what you’re spending now or lessLearn more…