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Hitpoint - Issues and InsightsRead More
Given the information technology revolution within hospitals today, how your Service Desk analysts handle physicians and other users is more critical than ever. Disruptive trends such as ever more sophisticated EHRs, widespread use of devices and apps, and the growth of cloud-based services should not equate to disrupted customer service. Yet this often happens, as over-stressed CIOs with tight budgets overlook or delay upgrading user support in the heat of new implementations and more “executive level” responsibilities. Your Service Desk is the face of IT for your users. If the Service Desk is lacking, the entire IT department will be…
Phoenix Selected for Longterm Outsourcing by SWMRMC
Richardson, Texas and McComb, Mississippi —July 17, 2018—Phoenix Health Systems, the leading independent provider of hospital IT outsourcing and consulting services today announced that Southwest Mississippi Regional Medical Center has signed a long-term contract for IT department management and software and infrastructure support. Read the full press release here.
Spotlight: Our Outsourcing Approach
Phoenix Health Systems provides an integrated set of IT Outsourcing services, valued by many hospital leaders who need support in managing the complexities of healthcare IT. Many clients have renewed relationships repeatedly — appreciating our exceptional service delivery, commitment to accountability, and quantifiable ROI. Learn more…