As a vendor-independent healthcare IT services provider, Phoenix offers a customized, ROI-focused approach to every system implementation.

Our senior project leaders — flexible, nimble and knowledgeable — will exceed your expectations. How your IT projects are designed, planned and managed can make or break their success. No matter the promises offered by software vendors, every implementation has to meet ROI objectives, and provide significant benefits to your people. Typically, systems vendors have signed up to install their software and move on, so that you can take it from there. We make the software work for you, on your terms, not theirs.

We are able to be objective, sensitive to client concerns, and focused on your organization’s objectives — from day one until the project is complete to your satisfaction. Many healthcare organizations don’t have the resources for sophisticated implementations. They also discover that many software vendors only have time to come in, install, and leave — with little focus on process changes, training and overall ROI.

Phoenix’ senior level project managers, applications specialists and infrastructure support staff apply industry standard methodologies to manage IT implementations. We understand that for maximum benefit, your electronic health records (EHRs) and associated technologies (such as CPOE, portals and decision support tools) should be optimized for best performance.  We will lead your organization in meeting your implementation objectives on time and on budget.

Phoenix works with the client’s IT staff, users, and software vendors to develop robust project teams, plan, and manage  the numerous concurrent initiatives, human resources and cutting-edge technologies that typically comprise IT systems implementations. Our methodologies are state of the art, and the foundation of hundreds of successful implementations.  Project elements include:

  • Defining project requirements, scope, tasks, objectives and deliverables, including timelines and milestones
  • Determining, allocating and managing resources
  • Process change management and training
  • Budgetary and issues tracking and management, including regular client reporting
  • Stringent quality assurance management

Phoenix has worked with all major healthcare IT vendors and products. Thus, we are able to ensure a true outcomes-based effort that is tied to your organization’s needs and expectations, and the capabilities of your new systems. This process emphasizes training and development of the organization’s staff and revamping of systems-related internal processes. Our vendor product experience includes:

  • Cerner
  • Meditech
  • Epic
  • Siemens
  • Allscripts
  • GE Healthcare
  • McKesson
  • CPSI
  • CareVue
  • …and more.

Click for more details on our vendor experience.

Download our information sheet on Project Management: PHS Project Management